2017 – Supermarket Management Class 2.0 2018-04-04T09:58:15+00:00

SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd Paulo Goelzer, Norman HayneMay 8th – May 11th, 2017 | Marriot O’hare – Chicago, Illinois, USA


Harold C. Lloyd
President
Harold Lloyd Presents


Paulo Goelzer, Ph.D
President
IGA Coca-Cola Institute
Retail Learning Institute

2017 Program

Supermarket Management Class 2.0 program has been 40 years in the making.

Designed for passionate supermarket people, this event will be a deep dive into really practical solutions for both the common and the more challenging problems operators experience in their stores each day.

Lots of sleep, an open mind and a willingness to learn/share with others are the only course prerequisites. Be ready to work! We begin each day at 7:00 a.m. and work until bedtime. This program will undoubtedly exhaust and exhilarate you at the same time.

Day 1:  To Lower Prices or Raise Standards?

Early Bird Session: A BIG WELCOME to Supermarket Management Class 2.0

  1. Strategic Planning: Identifying and Developing Distinctive Points of Difference
  2. Creating a Great First and Lasting Impression
  3. Merchandising Magic 3.0 – The 5 Key Merchandising Principles
  4. In Search of Freshness: The Great Differentiator
  5. Recruiting Strategies…What You Don’t Know Could Really Hurt You! – Deb Keller
  6. Crafting a SMARRTEST Goal: Let’s end day one with another plan to improve!

Evening Activity: Group Assignment: Read Supermarket Rules…Pick 5 Favorites
Please read Supermarket Rules (book provided) and select your five favorite
rules which you’ll adopt. Estimated time to complete (ETC = 2 hours).

Day 2: Building Sales, Controlling Costs!

Early Bird Session: “Drilling Down for More Sales Dollars”

  1. Supermarket Rules (52 of them!)
  2. Resuscitating Center Store Sales. It’s Not Too Late!
  3. Asset Protection: The Art and Science – Bill Alford/Joe Laufenberg
  4. Why You Might Be Spending Too Much – Mitch Fairfield
  5. Crafting a SMARRTEST Goal: Let’s end day two with a plan to improve!

Evening Activity: “Tour of Stores in Downtown Chicago”
Your team will be given a map of downtown Chicago where you will visit at least three of the five stores highlighted.
After the tour, your group will agree on the one, best “Take-Away” and share it with all of us in the morning.

Day 3: The Power of Passionate People

Early Bird Session:  Creating a Cost-Effective Employee Orientation Program

  1. Am I the Leader I Need to Be?
  2. Employee Retention Rules…Sneak peek into Harold’s New Book
  3. Creating your Listening Culture” – Doug Madenberg
  4. Achieving Superior Customer Relations with Engaged Employees
  5. Crafting a SMARRTEST Goal:  Let’s end day three with another plan to improve!

Evening Activity: Share your SMARRTEST Goals with each other
During this 90-minute assignment, you will identify your Top Two “Take-Aways” from our first two days together.
You will then begin to draft a SMARRTEST Goal for each of them.

Day 4: Creating a ‘Yearn to Learn’ Culture in Your Company

“Culture is not the most important thing, it’s the only thing” – Costco’s co-founder, Jim Sinegal

Early Bird Session: Time Management Techniques..”It’s about Time”

  1. Creating a Positive Work Culture/Enhancing Employee Performance
  2. Working and Learning with New Technologies – The Role of Middle Managers
  3. Flatter Organizations, Smaller Budgets and Lifelong Learning
  4. Strategies to Improve Retention – How to Optimize the Formation of Memory
  5. Best Practices in E-Learning for the Supermarket Industry

Who Should Attend?

  1. CEOs desiring an operations update.
  2. Store Operations Executives looking for alternative solutions.
  3. Merchandisers trying to complete the puzzle.
  4. Successful Store Managers in search of a greater understanding.
  5. New Store Managers looking for a major head start.
  6. Department Managers with experience in at least three departments.

Registration + Pricing

What’s the Investment?

Attend for all four days for $1,295.
Because each day is designed as a stand-alone event, we are offering a per day price of $395.  Price includes materials, refreshments and lunches. Does not include travel, hotel or other meals.

Send 8 and the 9th participant is free.

REGISTER HERE

Contact Information:
Deanna Lloyd
Harold Lloyd Presents
2805 County Place
Virginia Beach, VA 23456-3881
757-721-0017
harold@hlloydpresents.com
Ana Velázquez
Retail Learning Institute
8745 West Higgins Road
Chicago, Illinois 60631
773-695-2611
info@retaillearning.org

News Release

Supermarket SMARTS has evolved into Supermarket Management Class 2.0.  Harold Lloyd of H. Lloyd Presents is proud to announce that he and Paulo Goelzer, Ph.D., one of the world’s foremost supermarket educators, have collaborated on the creation of Supermarket Management Class 2.0, a program focused on store operations, building sales, controlling costs, and developing an engaged work force.

This program is totally dedicated to running a better store that addresses all the customers needs within the four walls. We will avoid trendy topics like Marketing to Millennials or Grocery Delivery Systems via Drones.

The four-day program will be intense. Beginning at 7:00 a.m. each day and ending with group assignments each night. The curriculum is designed to be four, stand-alone days to cater to those who only have a day or two available to invest.

Faculty


Harold C. Lloyd
President

Harold Lloyd Presents


Paulo Goelzer, Ph.D
President
IGA Coca-Cola Institute
Retail Learning Institute


Mitch Fairfield

VP of Business Development 
SIB Fixed Cost Reduction LLC


Deb Keller

VP of Compliance
Reference Services, Inc.


Bill Alford
President
International Lighthouse Group, Inc.



Mark Batenic
Chairman, President & Chief Executive Officer
IGA, INC.



Janel Haugarth
Highpoint Expertise, LLC



Norman C. Mayne
CEO
Dorothy Lane Market



Doug Madenberg
Principal 
Retail Feedback Group



Joe Laufenberg
Sr. Director

Loss Prevention

Participating Companies

  • Angelo Caputo’s

  • Blanton’s

  • Coleman’s

  • Dorothy Lane Market

  • Dorsey’s

  • Dubois

  • East Center Market

  • Food Co Supermarkets

  • Fresh Encounter

  • Freson Brothers

  • Full Circle Food Market

  • Golden Harvest Foods

  • Hames

  • LaBonne’s Markets

  • Livonia Glatt Market

  • Marvel Food and Deli

  • National Co+op Grocers

  • Nettletons Limited

  • Nutricion Fundamental

  • Potash Brothers

  • Powell’s Supermarkets

  • Ralph’s Joy of Living

  • Sunripe

  • The Fresh Market

  • Young’s IGA Payless

Retail Learning Institute, SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd Paulo Goelzer
Harold Lloyd, Joe Laufenberg, Paulo Goelzer, SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Norman Hayne
Retail Learning, SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd Paulo Goelzer, Norman Hayne
Retail Learning Institute, SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd Paulo Goelzer, Norman Hayne, Joe Laufenberg
SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd
Joe Laufenberg, Sr. Director Loss Prevention at 2017 Supermarket Management Class 2.0
Joe Laufenberg, Bonus Material, Bill Afford, SMC 2.0, Retail Learning Institute, SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd Paulo Goelzer, Norman Hayne
Vendor at Supermarket management Class 2.0
Joe Laufenberg, Retail Learning Institute, SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd Paulo Goelzer, Norman Hayne
Retail Learning Institute, SMC 2.0, Supermarket Training, manager training, Grocery Training, Online Supermarket Training, Operations Training, Harold Lloyd Paulo Goelzer
2017 Supermarket Management Class 2.0 with speakers, Harold Lloyd and Paulo holding up their certificates
Speaker Norman C. Mayne, CEO of Dorothy Lane Market at our 2017 Supermarket Management Class 2.0

Testimonials

Supermarket SMARTS

 “An outstanding program!  Well prepared and presented, immensely informative and provides an exciting framework for practical, personal and professional development.”
Wayne Howard, Village Food Market
“I have so many fresh and new ideas, programs, etc. to keep me busy for years to come.  It is so refreshing to be able to hear such relevant ideas and to have such validation of my profession.”
Suzanne Earp, Schnuck Markets
“I wish I would have had the opportunity to attend this seminar 30 years ago.  By now I would have become a much better manager and a great leader.  Thank you.”
Paul Busby, North State Grocery
“Everything I heard in this program reminded me of who I used to be and who I wanted to be as a leader.  There were a lot of items of focus that helped me to learn the why  that I had never been given and was afraid to ask for because I felt I should already know.”
Jodie Wisdom, C&R Markets
“I called my assistant on Day 3 and told him I now see the bigger picture.  I now have the tools to develop myself as a leader.  Thank you for the amazing experience.”
Shawn West, Lee's Marketplace
“AWESOME class!!!  My eyes are further opened and I’m re-energized.  Can’t wait to start implementing.”
Leif Lobner, North State Grocery

International Supermarket Management Class

“Very organized and educational. Excellent & satisfied.”
Armando Olleres, Retail Store Manager (CPL Group, Papua New Guinea)
“There was a lot to learn. Great tools for staff & management. Will try to implement many of the programs outlined. Will keep sending people.” 
Anthony Bramble, Retail Operations Manager (Roadtown Wholesale Trading Ltd., Tortola)
” Very impactful and insightful. Training addresses practically all the issues in retail. Very friendly officials. Good demonstration of top-bottom and bottom-top communication.”
Adegbenga Sun-Basorun, Chairman (FoodCo Nigeria Ltd., Nigeria)

Sponsors