Retail Learning Institute
Advancing Leadership and Vocational Learning to support the growth of people,
workplaces and communities.
Tailored supermarket training at affordable prices.
The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.
Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:
- a well-rounded catalog that include more than 175 supermarket specific courses
- certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
- the option to customize the content (courses) and the interface.
- classroom training: The International Supermarket Management Class
- leadership development program – The Leadership Journey
Tailored supermarket training at affordable prices.
The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.
Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:
- a well-rounded catalog that include more than 180 supermarket specific courses
- certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
- the option to customize the content (courses) and the interface.
- classroom training: The International Supermarket Management Class
- leadership development program – The Leadership Journey
Courses
Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.
Click here to download our Go.Learn App Sign Up for an Online Training Demo
Member Case Study
Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.
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What Makes The Institute Unique?
Access the Institute’s online training classes on our
Go.Learn App.
Cashier 4 – Process Payment: Payment Cards
Payment cards are one of the most common payment types accepted by retailers. Although payment cards look similar from one to the next, the technology used to transfer payment data may vary. Since payment cards are a popular choice for your customers, you’ll need to be familiar with these differences. In this course, you’ll learn the proper way to process payment cards and any accompanying errors.
Cashier 3 – Process Payment: Cash & Check
One of the main responsibilities of a cashier is accepting payment for a customer’s order. There are multiple forms of payment, referred to as tender, which are widely accepted. Two of the most common payment types are cash and check. Individually, they each have specific attributes which makes them a popular choice for your customers. Unfortunately, their wide acceptance in food retail also makes them prone to theft and fraud. In this course, you’ll learn the proper way to process cash and check payments, while protecting your store from theft and fraud.
Bakery Clerk 5 – Merchandising
Merchandising is the practice of selecting products that will attract customers, while pricing and promoting items in ways that will encourage sales. In this course you will learn how to familiarize yourself with the varieties of display equipment, packaging and signage. You will learn how products are labeled and stocked.
Bakery Clerk 4 – Product Knowledge
One of the most important responsibilities you have as a bakery clerk is understanding the products in your department. Product knowledge helps you to maintain product freshness, ensure quality and extend the shelf life of items. When customers come to you with questions about items such as cakes, pies, bread, and rolls, you will be able to provide them with well-informed answers. In this course, you will learn about bakery products, shelf life, storage and preparation suggestions.
