Retail Learning Institute
Advancing Leadership and Vocational Learning to support the growth of people,
workplaces and communities.
Tailored supermarket training at affordable prices.
The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.
Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:
- a well-rounded catalog that include more than 175 supermarket specific courses
- certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
- the option to customize the content (courses) and the interface.
- classroom training: The International Supermarket Management Class
- leadership development program – The Leadership Journey
Tailored supermarket training at affordable prices.
The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.
Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:
- a well-rounded catalog that include more than 180 supermarket specific courses
- certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
- the option to customize the content (courses) and the interface.
- classroom training: The International Supermarket Management Class
- leadership development program – The Leadership Journey
Courses
Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.
Click here to download our Go.Learn App Sign Up for an Online Training Demo
Member Case Study
Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.
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What Makes The Institute Unique?
Access the Institute’s online training classes on our
Go.Learn App.
Meat 1 – Inspection and Grading
Meat inspection and grading are two distinct programs within the U.S. Department of Agriculture (USDA). Inspection for meat quality is a mandatory program and is paid for by public funds. Meat grading is a voluntary program and identifies quality and carcass yield. It’s important to familiarize yourself with these programs in order to run the meat department successfully and answer customer questions. In this course, you will learn the distinctions and functions of both programs.
Cashier 6 – Checkout Process: Begin the Transaction
During the checkout process, a cashier does much more than simply scan merchandise and process a payment – they interact with the customer. This interaction contributes to the customer’s overall shopping experience, making customer service an important part of your job as a cashier. In this course, you’ll learn how to provide your customer with an exceptional experience at the start of the transaction.
Seafood Sustainability
When customers are searching for sustainable seafood options, they may ask you questions about where the product comes from, how it was raised and the benefits of buying sustainable seafood products. They may also ask about freshness and quality, have ethical concerns and ask about labels. This course will prepare you to explain what seafood sustainability means and to answer your customer’s questions.
