Retail Learning Institute

Advancing Leadership and Vocational Learning to support the growth of people,
workplaces and communities.

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

a well-rounded catalog that include more than 175 supermarket specific courses
certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
the option to customize the content (courses) and the interface.
classroom training: The International Supermarket Management Class
leadership development program – The Leadership Journey

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

a well-rounded catalog that include more than 180 supermarket specific courses
certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
the option to customize the content (courses) and the interface.
classroom training: The International Supermarket Management Class
leadership development program – The Leadership Journey

Courses

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.

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Download Course Catalog

Member Case Study

Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.

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Download Case Study

What Makes The Institute Unique?

175 + Online Courses

Supermarket training designed
for the independent retailer

10,000 Organizations

Retailers, Wholesalers, Associations,
Non-profit and Restaurants

Affordable LMS

Free for IGA members. The Coca Cola Company sponsors the program.

Easy to use

• Intuitive design for users
• Customizable
• Fast to implement
• Easy to maintain
• Courses released monthly

Measurable

• Testing and certification
• Tracking students’ progress
• Measurable training results

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Flexible

• Avoid loss of productivity
• Flexible training schedules
• Access 24/7
• Multilingual program
• Measurable training results

Mobile Phone showcasing Go.Learn App

Access the Institute’s online training classes on our
Go.Learn App.

More information here

New Courses

Meat – Grinder

The meat grinder is one of the most recognized pieces of equipment in the meat department of your store. As a meat clerk, you may use it throughout your shift to fill customer orders for ground meat. Ground meat is one of the top sold products in the meat department. Therefore, you’ll want to familiarize yourself with this piece of equipment and how to use it safely. In this course, you’ll learn about the meat grinder – specifically its parts and the proper way to operate and clean one.

Cashier – WIC Overview 4: WIC Checks

As a cashier working in an authorized WIC store, you play an important role in helping WIC participants redeem their WIC checks. By carefully reviewing each check, you can ensure WIC participants purchase authorized WIC food, as prescribed within their benefits. And, when you follow WIC regulations accurately, your store is more likely to be reimbursed by the WIC program. In fact, your individual effort, while processing each WIC check, helps your store remain profitable while retaining their compliance within the WIC program.

Meat 5 – Product Knowledge – Lamb

It is important to have the most up-to-date knowledge of the products while working in the meat department. Many customers come to the store already prepared with the product information they need, so it is important that you are well trained to answer their questions. Knowing more about the items in the meat department helps develop customer loyalty and makes a positive, lasting impression. In this course, we’re going to learn about primal and subprimal lamb cuts. You will be able to explain how to cook and prepare lamb and how to describe the location of anatomy in meat cuts of lamb.