Retail Learning Institute

Advancing Leadership and Vocational Learning to support the growth of people,
workplaces and communities.

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

  • a well-rounded catalog that include more than 175 supermarket specific courses
  • certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
  • the option to customize the content (courses) and the interface.
  • classroom training: The International Supermarket Management Class
  • leadership development program – The Leadership Journey

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

  • a well-rounded catalog that include more than 180 supermarket specific courses
  • certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
  • the option to customize the content (courses) and the interface.
  • classroom training: The International Supermarket Management Class
  • leadership development program – The Leadership Journey

Courses

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.

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Download Course Catalog

Member Case Study

Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.

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Download Case Study

What Makes The Institute Unique?

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Access the Institute’s online training classes on our Go.Learn App.

More information here

New Courses

Deli Clerk 9 – Food Service

Party platters and holiday meals are popular catering services offered through many deli departments. In addition to catering, some stores also offer another type of food service — an in-store restaurant. In this course, you’ll learn about the types of catering available, and the role you’ll play in selling, processing and filling an order. You’ll also learn how your in-store restaurant attracts customers to your store.

Bakery Clerk 1 – Equipment

Before learning about cooking techniques and bakery products, it is imperative that you first learn how to keep the bakery department safe and hygienic. It’s vital that you learn correct operations techniques and abide by your store’s equipment safety and sanitation guidelines. As a bakery clerk, you will familiarize yourself with the equipment you are going to operate in order not to harm yourself, your co-workers or customers.

Bakery Clerk 2 – Maintenance

As a bakery clerk, it is important to know the maintenance and sanitation procedures of workspace areas. Keeping workspaces clean and orderly is a crucial part of ensuring employees’ and customers’ safety and helping the bakery department to produce quality products. Display and storage areas, located within the bakery department of your store, showcase and store a wide array of products. In this course, you’ll learn about storage, preparation, display areas, work and maintenance procedures in the bakery department.

Corporate Universities