Retail Learning Institute

Advancing Leadership and Vocational Learning to support the growth of people,
workplaces and communities.

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

  • a well-rounded catalog that include more than 175 supermarket specific courses
  • certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
  • the option to customize the content (courses) and the interface.
  • classroom training: The International Supermarket Management Class
  • leadership development program – The Leadership Journey

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

  • a well-rounded catalog that include more than 180 supermarket specific courses
  • certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
  • the option to customize the content (courses) and the interface.
  • classroom training: The International Supermarket Management Class
  • leadership development program – The Leadership Journey

Courses

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.

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Member Case Study

Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.

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Download Case Study

What Makes The Institute Unique?

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New Courses

Cashier 8 – Checkout Process: Follow Alcohol and Tobacco Laws

Most likely, your store sells a large variety of products, including alcohol and tobacco. However, unlike most other products, there are specific federal, state and local laws which apply to the sale of alcohol and tobacco. As a cashier, you should be aware of the restrictions and any consequences which may occur, if you fail to comply with them. In this course, you’ll learn how the law and your store’s policies impact the sale of liquor and tobacco at your store, and what you can do to ensure you’re following them correctly.

Cashier 7 – Checkout Process: Add Items to the Transaction

Delivering a seamless checkout process is an important part of your job as a cashier. A large part of this experience comes from how efficiently you can ring up your customer’s items. Most likely, their order is made up of a variety of foods from fresh fruit and vegetables, packaged products and specially marked items. In this course, you’ll learn the specific procedures for adding these different types of items to their transaction.

Meat 1 – Inspection and Grading

Meat inspection and grading are two distinct programs within the U.S. Department of Agriculture (USDA). Inspection for meat quality is a mandatory program and is paid for by public funds. Meat grading is a voluntary program and identifies quality and carcass yield. It’s important to familiarize yourself with these programs in order to run the meat department successfully and answer customer questions. In this course, you will learn the distinctions and functions of both programs.

Corporate Universities