Retail Learning Institute

Advancing Leadership and Vocational Learning to support the growth of people,
workplaces and communities.

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

  • a well-rounded catalog that include more than 175 supermarket specific courses
  • certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
  • the option to customize the content (courses) and the interface.
  • classroom training: The International Supermarket Management Class
  • leadership development program – The Leadership Journey

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

  • a well-rounded catalog that include more than 180 supermarket specific courses
  • certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
  • the option to customize the content (courses) and the interface.
  • classroom training: The International Supermarket Management Class
  • leadership development program – The Leadership Journey

Courses

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.

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Member Case Study

Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.

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Download Case Study

What Makes The Institute Unique?

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Access the Institute’s online training classes on our
Go.Learn App.

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New Courses

Cashier 10 – Checkout Process: Finalize the Transaction

At the end of a transaction, you’ll inspect your customer’s cart, apply their coupons and then, process their payment. Once you’ve finished serving them, you’ll smile and thank them for their business. And, finally, you’ll quickly review your area as you prepare to serve your next customer. In this course, you’ll learn how to finalize their transaction while providing exceptional customer service.

Meat 3 – Product Knowledge – Veal

Product knowledge is important to run the meat department efficiently. It is crucial to get acquainted with the different types of animal carcass cuts. In this course, we will talk about veal primal and subprimal cuts. You will be able to describe to customers why veal cuts have different prices and explain how to prepare each cut for cooking.

Meat 2 – Product Knowledge – Beef

Product knowledge is essential to run the meat department smoothly. It is important to get acquainted with the different types of animal carcass cuts. In this course, we will discuss beef primal and sub-primal cuts. You will be able to explain to customers why meat cuts have different prices and how to prepare each cut for cooking.

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