Retail Learning Institute

Advancing Leadership and Vocational Learning to support the growth of people,
workplaces and communities.

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

a well-rounded catalog that include more than 175 supermarket specific courses
certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
the option to customize the content (courses) and the interface.
classroom training: The International Supermarket Management Class
leadership development program – The Leadership Journey

Tailored supermarket training at affordable prices.

The Retail Learning Institute is a people development organization supported by The Coca-Cola Company. The Institute has been dedicated to providing online training through a LMS (Learning Management System) for food retailers worldwide. As an educational organization, we serve more than 10,000 stores with blended training programs that include online courses divided into nine different libraries. The Institute also provides retailers and associations with their own branded online corporate universities.

Retail Learning Institute provides a complete online learning program tailored to your supermarket. The Institute offers:

a well-rounded catalog that include more than 180 supermarket specific courses
certifications, gradebook records for each student, reporting tools for managers (a full award winning LMS – Learning Management System)
the option to customize the content (courses) and the interface.
classroom training: The International Supermarket Management Class
leadership development program – The Leadership Journey

Courses

Our libraries are a continually expanding selection of online certification courses specialized in the core aspects
of the supermarket and food retail industry. Our courses are developed in conjunction with industry experts,
affiliate faculty and staff to meet the needs of retailers worldwide.

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Download Course Catalog

Member Case Study

Building Knowledge Sharing Culture to Elevate Customer Service
How the IGA Institute launched it’s ‘Way To Care’ Learning Program Across 10,000 Food Retailers Worldwide.

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Download Case Study

What Makes The Institute Unique?

175 + Online Courses

Supermarket training designed
for the independent retailer

10,000 Organizations

Retailers, Wholesalers, Associations,
Non-profit and Restaurants

Affordable LMS

Free for IGA members. The Coca Cola Company sponsors the program.

Easy to use

• Intuitive design for users
• Customizable
• Fast to implement
• Easy to maintain
• Courses released monthly

Measurable

• Testing and certification
• Tracking students’ progress
• Measurable training results

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Flexible

• Avoid loss of productivity
• Flexible training schedules
• Access 24/7
• Multilingual program
• Measurable training results

Mobile Phone showcasing Go.Learn App

Access the Institute’s online training classes on our
Go.Learn App.

More information here

New Courses

Meat – Tenderizer

Tenderizers are ideal for butcher shops, grocery stores, and supermarkets that carry and sell a lot of meat products. You may use a meat tenderizer in the meat department of your store throughout your shift to fill customer orders for tenderized meat like steak for fajitas or pork for stir-fry dishes. The tenderizer can be a valuable piece of equipment to improve product and as a result, profits in the meat department. You’ll want to familiarize yourself with this piece of equipment and how to use it safely. This course will teach you about meat tenderizers, including their parts and how to use and clean them properly.

Cashier – WIC Overview: EBT Process at End

The WIC EBT card is an electronic benefits card, issued to participants, for purchasing WIC foods. As a cashier, you must be familiar with your store’s procedure for completing a transaction with a WIC EBT card. Since this process varies from store to store, you’ll guide your customers through the process.

This course will introduce you to WIC EBT cards. You’ll also learn how to process a WIC transaction with an EBT card, required at the end of the transaction.

Meat Bandsaw

Bandsaws are ideal for butcher shops, grocery stores, and supermarkets that carry and sell a lot of meat products. The meat bandsaw is a recognized piece of equipment in the meat department of your store. Bandsaws are one of the most dangerous pieces of equipment, so you’ll want to familiarize yourself with this piece of equipment and how to use it safely. In this course, you’ll learn about the meat bandsaw – specifically its parts and the proper way to operate and clean one.