Some stores allows customers to checkout by utilizing specially designed registers, referred to as self-checkout stations. These stations allow customers to scan, bag and pay for their items without any assistance from a store associate. Since these machines offer customers a fast, convenient way to check out, they are becoming increasingly popular with customers. Therefore, as a cashier, you should be aware of how they work, as well as the ways you may assist in their use.
This course has the following objectives:
• Identify components of the self-checkout station
• Define the role of the self-checkout attendant and the tasks they perform
• Describe the transaction process and the bagging platform
• List common customer mistakes which may occur and the proper way to handle them
Course Duration: 5m